Our Promise

• Returns & Replacements
• Ordering
• Payment, Pricing & Promotions
• Updating Account Information

 

Returns and Replacements

SHIRTPAL Guarantee: If we make a mistake, we will send you a replacement or refund your money. If you make a mistake with your order, email us and we will see what we can reasonably do to help you get the shirt you want. Should a mistake arise, we kindly ask that you contact us within 30 days to coordinate an acceptable solution. Please include your order number and a detailed explanation of the problem. If we are still unable to satisfy you, please mail us back the shirts and we will gladly refund your money. The customer bears the cost of return shippings. Returns must be made within 30 days of purchase. All returns must be in "as new" condition, in the packaging in which it was delivered to you. SHIRTPAL will not accept returns that have been worn, washed or stained.

 

Ordering

You can track your order by checking your status on our website or contacting us at service@shirtpal.com

 

Payment, Pricing & Promotions

All payments are processed by PayPal. PayPal is secure and available in 190 markets and 24 currencies around the world. Occasionally, SHIRTPAL will offer special promotions and we will notify customers of these discounts via our newsletters, facebook or twitter streams.

 

Updating Account Information

When you login, you have the ability to update your account. Please keep this information up-to-date as we will email you special promotions.